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Friends and Family Information

Clarendon Park Medical Centre Friends and Family Test

Our medical centre is taking part in the Friends and Family Test to help us improve our standards of care and treatment, this links with NHS Englands new system of improvements.

What is it?

The NHS wants to ensure that you have the best possible experience of care. The Friends and Family test is a way of gathering your feedback about your experience and helping to drive improvement in the NHS.

When you receive care from this practice, you will be given the opportunity to give your feedback by answering a simple question about your experience.

How does it work?

Within 48 hours we ask you to visit our website where you will be asked to answer the following question:

'How likely are you to recommend our medical centre to friends and family if they need similar treatment?'

You will be invited to respond to the questions by choosing one of six options, ranging from 'extremely likely' to 'extremely unlikely'.

Your answer will not be traced back to you and your details will not be passed on to anyone - so please give your honest feedback.

To respond to the survey from this website go to the Friends and Family Survey under the heading 'Have your say'.

Thank you for taking the time to respond

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